All Systems Operational

Communication Tools Operational
Connect Operational
Mass Notifications Operational
Messages XR Enterprise Operational
Messages XR Operational
School Websites Operational
Composer US East Operational
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
Web Community Manager Operational
Enrollment Management System Operational
Additional Components Operational
Finalsite Support (Phone Support and Tickets) Operational
Ask AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Finalsite Enrollment Maintenance Apr 9, 2026 21:00-22:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Feb 16, 2026 - 12:50 EST
Mar 3, 2026

No incidents reported today.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Issue with Composer sites
Resolved - This incident has been resolved.
Feb 27, 18:08 EST
Monitoring - Service has been restored at this time, and we are continuing to monitor. Site logins and Composer features should be operating as expected.
Feb 27, 14:15 EST
Update - We are continuing to work to restore full functionality. We are noting impacts to logins and a subset of Composer features. We will post another update within the next half hour.
Feb 27, 13:37 EST
Identified - We've identified the issue and are working to restore service.
Feb 27, 12:35 EST
Investigating - We're currently investigating an increase in errors on Composer sites. We'll continue to provide more information as it becomes available. We apologize for the inconvenience.
Feb 27, 12:00 EST
Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026
Mass Notification/Messages XRE: Message Creation Not Working for a Subset of Clients
Resolved - Our development team has resolved the issue and all services are functioning as expected.
Feb 22, 19:56 EST
Investigating - Our development team has identified an issue that is causing message creation to get stuck in Initializing and not complete for a subset of clients. We are working to resolve this as quickly as possible.
Feb 22, 17:59 EST
Feb 21, 2026

No incidents reported.

Feb 20, 2026
Connect - Degraded SMS Sending
Resolved - This incident has been resolved.
Feb 20, 09:21 EST
Update - We are continuing to monitor for any further issues.
Feb 19, 17:20 EST
Update - SMS Message sending remains stable. Our team will continue to closely monitor the situation.
Feb 19, 16:53 EST
Monitoring - We are seeing performance return to normal and will continue to closely monitor the situation.
Feb 19, 13:29 EST
Investigating - Our team is investigating SMS sending delays and degraded performance.
Feb 19, 12:24 EST
Feb 19, 2026
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 16:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 15:01 EST
Scheduled - We will be performing routine maintenance and upgrades to our messaging infrastructure in the Composer UK region on Thursday, February 19th, from 3:00PM EST until 4:00PM EST (UTC-5). While we’ve timed this for off-peak hours to reduce impact, outbound email sends via Message/XR will be temporarily unavailable. Please defer any scheduled sends until the maintenance window has closed. Thank you for your understanding as we perform these necessary updates.
Feb 12, 12:05 EST
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 15:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our messaging infrastructure in the Composer Asia region on Thursday, February 19th, from 3:00PM EST until 4:00PM EST (UTC-5). While we’ve timed this for off-peak hours to reduce impact, outbound email sends via Message/XR will be temporarily unavailable. Please defer any scheduled sends until the maintenance window has closed. Thank you for your understanding as we perform these necessary updates.
Feb 12, 12:05 EST
Connect - Degraded SMS Sending
Resolved - This incident has been resolved.
Feb 19, 07:26 EST
Monitoring - We are seeing performance return to normal and will continue to closely monitor the situation.
Feb 18, 19:49 EST
Investigating - Our team is investigating SMS sending delays and degraded performance.
Feb 18, 18:19 EST
Feb 18, 2026
Feb 17, 2026

No incidents reported.

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