All Systems Operational
Community Engagement Products (formerly Blackboard K12) Operational
Connect Operational
Mass Notifications ? Operational
Web Community Manager ? Operational
Reach Operational
Composer CMS (Content Management System) ? Operational
Composer US East Operational
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
SchoolAdmin (Enrollment Management System) ? Operational
Additional Components Operational
Finalsite Support (Phone Support and Tickets) Operational
Messages & eNotify Editor Operational
Finalsite Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 11, 2025
Completed - The scheduled maintenance has been completed.
Mar 11, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 02:00 EDT
Scheduled - We will be performing routine maintenance to our servers on Tuesday, March 11th beginning at 2am Eastern.
There may be momentary system slowdowns during this time, but the system will remain available throughout the maintenance window. We apologize for any inconvenience.

Mar 10, 16:46 EDT
Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025
Resolved - Our development team has identified and resolved the issue causing a subset of clients to experience slowness when accessing the site.

We appreciate your patience as we worked to resolve the issue.

Mar 5, 12:36 EST
Investigating - A subset of clients are experiencing slowness when accessing the site, and at times they may be timing out. Our engineers are working towards a solution.

If you need to get out an emergency message and you cannot do so at this time, please reach out to our Support team and we will assist in getting that message out.

Mar 5, 12:20 EST
Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025
Resolved - Our development team has identified and resolved the issue causing a subset of clients to experience slowness when accessing the site.

We appreciate your patience as we worked to resolve the issue.

Feb 28, 16:16 EST
Investigating - A subset of clients are experiencing slowness when accessing the site, and at times they may be timing out. Our engineers are working towards a solution.

If you need to get out an emergency message and you cannot do so at this time, please reach out to our Support team and we will assist in getting that message out.

Feb 28, 15:17 EST
Resolved - Our development team has identified and resolved the issue causing a subset of clients to experience slowness when accessing the site.

We appreciate your patience as we worked to resolve the issue.

Feb 28, 12:54 EST
Investigating - A subset of clients are experiencing slowness when accessing the site, and at times they may be timing out. Our engineers are working towards a solution.

If you need to get out an emergency message and you cannot do so at this time, please reach out to our Support team and we will assist in getting that message out.

Feb 28, 12:22 EST
Feb 27, 2025

No incidents reported.

Feb 26, 2025
Resolved - Our development team has identified and resolved the issue causing a subset of clients to experience slowness when accessing the site.

We appreciate your patience as we worked to resolve the issue.

Feb 26, 12:02 EST
Investigating - A subset of clients are experiencing slowness when accessing the site, and at times they may be timing out. Our engineers are working towards a solution.

If you need to get out an emergency message and you can not do so at this time, please reach out to our Support team and we will assist in getting that message out.

Feb 26, 11:23 EST
Feb 25, 2025
Resolved - This issue has been resolved.
Feb 25, 14:08 EST
Monitoring - A fix has been implemented and we are seeing affected websites respond as expected. We are continuing to monitor at this time, thank you for your patience.
Feb 25, 12:59 EST
Investigating - Our team is investigating reports of performance/availability problems across a subset of US West websites. We will provide additional information as soon as possible.
Feb 25, 12:42 EST