Scheduled Maintenance - Connect
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 01, 2026 - 01:00 EDT
Scheduled - We will be performing system maintenance on some Connect instances during this timeframe. During this maintenance, there may be some performance degradation.
Apr 1, 2026 01:00-03:00 EDT
Communication Tools Under Maintenance
Connect Under Maintenance
Mass Notifications Operational
Messages XR Enterprise Operational
Messages XR Operational
School Websites Operational
Composer US East Operational
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
Web Community Manager Operational
Enrollment Management System Operational
Additional Components Operational
Finalsite Support (Phone Support and Tickets) Operational
Ask AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Finalsite Enrollment Maintenance Apr 9, 2026 21:00-22:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Feb 16, 2026 - 12:50 EST
Apr 1, 2026

Unresolved incident: Scheduled Maintenance - Connect.

Mar 31, 2026

No incidents reported.

Mar 30, 2026
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Mar 30, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 01:00 EDT
Scheduled - We will be performing routine maintenance and upgrades to our services in the Composer East region on Monday, March 30th beginning at 1:00AM ET until 3:00AM ET (UTC-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Mar 25, 14:39 EDT
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026
Finalsite Enrollment: Degraded Email Open Dates
Resolved - This incident has been resolved.
Mar 24, 13:44 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 13:33 EDT
Identified - Open dates in our Sent Emails page are currently empty due to an intermittent issue with our external email delivery provider. We are working with our email provider to resolve the issue as soon as possible.

Emails are still being successfully sent and opened by recipients.
Mar 23, 12:01 EDT
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 01:00 EDT
Scheduled - We will be performing routine maintenance and upgrades to our services in the Composer East region on Tuesday, March 24th beginning at 1:00AM ET until 5:00AM ET (UTC-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Mar 23, 16:29 EDT
Mar 23, 2026
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 03:00 EDT
Scheduled - We will be performing routine maintenance and upgrades to our services in the Composer West region on Thursday, March 19th at 3:00AM ET until 5:00AM ET (UTC-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Mar 16, 16:48 EDT
Mar 18, 2026
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 15:00 EDT
Scheduled - We will be performing routine maintenance and upgrades to our services in the Composer UK region on Wednesday, March 18th, beginning at 3:00PM ET until 4:00PM ET (UTC-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Mar 16, 16:40 EDT
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