Composer Maintenance: US-East
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 2026 - 01:00 EDT
Scheduled - We will be performing maintenance and upgrades to our services in the Composer US-East region on Tuesday, May 12th, beginning at 1:00 AM EDT until 6:00 AM EDT (GMT-4). There may be potential for momentary downtime during this window as we perform these infrastructure improvements. We apologize for any inconvenience.
May 12, 2026 01:00-06:00 EDT
Communication Tools Operational
Connect Operational
Mass Notifications Operational
Messages XR Enterprise Operational
Messages XR Operational
School Websites Under Maintenance
Composer US East Under Maintenance
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
Web Community Manager Operational
Enrollment Management System Operational
Additional Components Operational
Finalsite Support (Phone Support and Tickets) Operational
Ask AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Composer Maintenance: US-Central May 13, 2026 03:00-07:00 EDT

We will be performing maintenance and upgrades to our services in the Composer US-Central region on Wednesday, May 13th, beginning at 3:00 AM EDT until 7:00 AM EDT (GMT-4). There may be potential for momentary downtime during this window as we perform these infrastructure improvements. We apologize for any inconvenience.
Posted on May 08, 2026 - 15:33 EDT
May 12, 2026

Unresolved incident: Composer Maintenance: US-East.

May 11, 2026
Composer Maintenance: US-West
Completed - The scheduled maintenance has been completed.
May 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 03:00 EDT
Scheduled - We will be performing maintenance and upgrades to our services in the Composer US-West region on Monday, May 11th, beginning at 3:00AM EDT until 7:00AM EDT (GMT-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
May 8, 15:25 EDT
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Composer Maintenance: Europe
Completed - The scheduled maintenance has been completed.
May 7, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 15:00 EDT
Scheduled - We will be performing maintenance and upgrades on our servers in the Composer UK region on Thursday, May 7th, beginning at 3:00PM EDT until 5:00PM EDT (GMT-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
May 7, 10:00 EDT
Composer Performance Issues: US Central
Resolved - This incident has been resolved.
May 7, 15:08 EDT
Monitoring - Performance has stabilized in the US Central region, and our team is continuing to monitor at this time. If you are still seeing any issues, please contact Composer Support.
May 6, 16:39 EDT
Investigating - We are currently investigating issues with Composer performance in the US Central region. We are working to analyze and mitigate this problem. More updates to follow shortly.
May 6, 15:41 EDT
Composer Maintenance: Asia
Completed - The scheduled maintenance has been completed.
May 7, 15:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 13:00 EDT
Scheduled - We will be performing maintenance and upgrades on our servers in the Composer Asia region on Thursday, May 7th, beginning at 1:00PM EDT until 3:00PM EDT (GMT-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
May 7, 09:58 EDT
May 6, 2026
May 5, 2026
Composer Performance Issues: US Central
Resolved - This incident has been resolved.
May 5, 13:45 EDT
Monitoring - We are no longer seeing issues in the US Central region. Our team is continuing to monitor at this time. If you are still seeing any issues, please contact Composer Support.
May 5, 11:06 EDT
Investigating - We are currently investigating issues with Composer performance the US Central region. We are working to analyze and mitigate this problem. More updates to follow shortly.
May 5, 10:52 EDT
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Messages XR Enterprise: Text to Speech Not Sending Correctly
Resolved - Our team has successfully resolved the technical issue that prevented Text-to-Speech messages from being delivered correctly.

Thank you for your patience while we worked to get this back up and running.
May 1, 08:06 EDT
Investigating - Our team discovered an issue that causes phone messages using “Text to Speech” to not deliver as expected. Call-In to Record as well as all other delivery methods are functioning as expected. If you are unable to record an audio message, please reach out to support and we will assist you in creating the message.

Our development team is working to resolve the issue as quickly as possible.
Apr 28, 11:00 EDT
Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026
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