All Systems Operational
Community Engagement Products (formerly Blackboard K12) Operational
Connect Operational
Mass Notifications ? Operational
Web Community Manager ? Operational
Reach Operational
Composer CMS (Content Management System) ? Operational
Composer US East Operational
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
SchoolAdmin (Enrollment Management System) ? Operational
Additional Components Operational
Finalsite Support (Phone Support and Tickets) Operational
Messages & eNotify Editor Operational
Finalsite Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Composer Maintenance Jan 24, 2025 02:00-05:00 EST
We will be performing routine maintenance and upgrades to our servers in the Composer Central region on Friday, January 24th beginning at 2:00AM EST until 5:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Posted on Jan 21, 2025 - 14:08 EST
Composer Maintenance Jan 27, 2025 01:00-06:00 EST
We will be performing routine maintenance and upgrades to our servers in the Composer East region on Monday, January 27th beginning at 1:00AM EST until 6:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Posted on Jan 21, 2025 - 14:11 EST
Past Incidents
Jan 23, 2025
Completed - The scheduled maintenance has been completed.
Jan 23, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 03:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Composer West region on Thursday, January 23rd beginning at 3:00AM EST until 6:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Jan 21, 14:05 EST
Jan 22, 2025
Completed - The scheduled maintenance has been completed.
Jan 22, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 14:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Composer UK region on Wednesday, January 22nd beginning at 2:00PM EST until 4:00PM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Jan 21, 14:03 EST
Resolved - This incident has been resolved. If you are seeing any residual issues, please contact Support.
Jan 22, 12:34 EST
Monitoring - Our team is continuing to monitor, but we are seeing performance/availability remaining stable at this time.
Jan 22, 10:51 EST
Identified - We are seeing improved performance across the affected sites in our Composer Central region, and our team is continuing to monitor. We will provide additional updates as soon as possible.
Jan 22, 10:28 EST
Investigating - Our team is investigating performance/availability issues for a portion of clients in our Composer Central region. We will provide additional information as soon as possible.
Jan 22, 09:45 EST
Jan 21, 2025
Completed - The scheduled maintenance has been completed.
Jan 21, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 02:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Composer East region on Tuesday, January 21st beginning at 2:00AM EST until 4:00AM EST (UTC-5). There may be potential for momentary downtime for a subset of clients during this window. We apologize for any inconvenience.
Jan 3, 17:16 EST
Jan 20, 2025
Completed - The scheduled maintenance has been completed.
Jan 20, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 02:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Composer East region on Monday, January 20th beginning at 2:00AM EST until 4:00AM EST (UTC-5). There may be potential for momentary downtime for a subset of clients during this window. We apologize for any inconvenience.
Jan 3, 17:14 EST
Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025
Resolved - This incident has been resolved.
Jan 14, 13:35 EST
Monitoring - Performance has been restored, and we are continuing to monitor at this time. Thank you for your patience, and if you are encountering any continued issues, please contact Support.
Jan 14, 12:27 EST
Investigating - Our team is actively investigating reports of performance/availability problems affecting some websites. We will provide additional information as soon as possible.
Jan 14, 11:58 EST
Completed - The scheduled maintenance has been completed.
Jan 14, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 03:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Composer West region on Tuesday, January 14th beginning at 4:00AM EST until 6:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Jan 3, 17:11 EST
Jan 13, 2025
Completed - The scheduled maintenance has been completed.
Jan 13, 16:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 15:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Composer UK region on Monday, January 13th beginning at 3:00PM EST until 4:30PM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Jan 3, 17:07 EST
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025
Completed - The scheduled maintenance has been completed.
Jan 9, 09:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 08:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Composer Asia region on Thursday, January 9th beginning at 8:00AM EST until 9:30AM EST (UTC-5). There may be potential for momentary downtime for a subset of clients during this window. We apologize for any inconvenience.
Jan 3, 17:04 EST