All Systems Operational

Communication Tools Operational
Connect Operational
Mass Notifications Operational
Messages XR Enterprise Operational
Messages XR Operational
School Websites Operational
Composer US East Operational
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
Web Community Manager Operational
Enrollment Management System Operational
Additional Components Operational
Finalsite Support (Phone Support and Tickets) Operational
Ask AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Finalsite Enrollment Maintenance Apr 9, 2026 21:00-22:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Feb 16, 2026 - 12:50 EST
Mar 6, 2026

No incidents reported today.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Issue with Composer sites
Resolved - This incident has been resolved.
Feb 27, 18:08 EST
Monitoring - Service has been restored at this time, and we are continuing to monitor. Site logins and Composer features should be operating as expected.
Feb 27, 14:15 EST
Update - We are continuing to work to restore full functionality. We are noting impacts to logins and a subset of Composer features. We will post another update within the next half hour.
Feb 27, 13:37 EST
Identified - We've identified the issue and are working to restore service.
Feb 27, 12:35 EST
Investigating - We're currently investigating an increase in errors on Composer sites. We'll continue to provide more information as it becomes available. We apologize for the inconvenience.
Feb 27, 12:00 EST
Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026
Mass Notification/Messages XRE: Message Creation Not Working for a Subset of Clients
Resolved - Our development team has resolved the issue and all services are functioning as expected.
Feb 22, 19:56 EST
Investigating - Our development team has identified an issue that is causing message creation to get stuck in Initializing and not complete for a subset of clients. We are working to resolve this as quickly as possible.
Feb 22, 17:59 EST
Feb 21, 2026

No incidents reported.

Feb 20, 2026
Connect - Degraded SMS Sending
Resolved - This incident has been resolved.
Feb 20, 09:21 EST
Update - We are continuing to monitor for any further issues.
Feb 19, 17:20 EST
Update - SMS Message sending remains stable. Our team will continue to closely monitor the situation.
Feb 19, 16:53 EST
Monitoring - We are seeing performance return to normal and will continue to closely monitor the situation.
Feb 19, 13:29 EST
Investigating - Our team is investigating SMS sending delays and degraded performance.
Feb 19, 12:24 EST
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