All Systems Operational
Community Engagement Products (formerly Blackboard K12) Operational
Connect Operational
Mass Notifications ? Operational
Web Community Manager ? Operational
Reach Operational
Composer CMS (Content Management System) ? Operational
Composer US East Operational
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
SchoolAdmin (Enrollment Management System) ? Operational
Additional Components Operational
Finalsite Support (Phone Support and Tickets) Operational
Messages & eNotify Editor Operational
Finalsite Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Composer Maintenance Dec 10, 2024 04:00-06:00 EST
We will be performing routine maintenance and upgrades to our servers in the Composer Central region on Tuesday, December, 10th beginning at 4:00AM EST until 6:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Posted on Nov 29, 2024 - 11:07 EST
Composer Maintenance Dec 11, 2024 02:00-04:00 EST
We will be performing routine maintenance and upgrades to our servers in the Composer East region on Wednesday, December, 11th beginning at 2:00AM EST until 4:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Posted on Nov 29, 2024 - 11:09 EST
Composer Maintenance Dec 12, 2024 02:00-04:00 EST
We will be performing routine maintenance and upgrades to our servers in the Composer East region on Thursday, December, 12th beginning at 2:00AM EST until 4:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Posted on Nov 29, 2024 - 11:11 EST
10.53.1 Mass Notifications Release Dec 19, 2024 01:00-04:00 EST
We wish to announce our next Community Engagement 10.53.1 release for Mass Notifications and Teacher Communication. This release will continue to expand on the back-end improvements we have made, while also addressing an issue with the mobile app.

Our releases are staggered amongst our servers, and they are scheduled from December 9th to December 19th. The maintenance window will be from 1:00 AM to 4:00 AM ET on these dates. During this window, you may experience intermittent connectivity issues.

Catch up on the latest releases & enhancements in Finalsite's digital strategies with our software update blog. Explore bug fixes, new features & more!
https://www.finalsite.com/blog/release-notes#fs-panel-165817

Posted on Dec 05, 2024 - 11:52 EST
Past Incidents
Dec 9, 2024
Completed - The scheduled maintenance has been completed.
Dec 9, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 04:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Composer West region on Monday, December, 9th beginning at 4:00AM EST until 6:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Nov 29, 11:04 EST
Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024
Completed - The scheduled maintenance has been completed.
Dec 5, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 15:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Composer UK region on Thursday, December, 5th beginning at 3:00PM EST until 5:00PM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Nov 29, 10:57 EST
Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024
Completed - The scheduled maintenance has been completed.
Dec 2, 10:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 09:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Composer Asia region on Monday, December, 2nd beginning at 9:00AM EST until 11:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Nov 29, 10:54 EST
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024
Completed - The scheduled maintenance has been completed.
Nov 27, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 01:00 EST
Scheduled - We wish to announce our next Community Engagement 10.53 release for Mass Notifications, and Teacher Communication. This release will further expand on planned back-end improvements.

Our releases are staggered amongst our servers, and they are scheduled for November 18th, 25th, and 27th. The maintenance window will be from 1:00am to 4:00am ET on these dates. During this window, you may experience intermittent connectivity issues.

Nov 14, 08:30 EST
Nov 26, 2024

No incidents reported.

Nov 25, 2024
Completed - The scheduled maintenance has been completed.
Nov 25, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 22:00 EST
Scheduled - We will be undergoing scheduled maintenance, during this time Finalsite Enrollment will be unavailable.
Nov 19, 13:06 EST