Update - We are currently investigating an issue affecting SMS delivery due to a service disruption with an upstream infrastructure partner.
Impact: Messages may remain in your outbox with a "sending" status for longer than usual, or they may fail to deliver entirely.
We are actively working with our partner to restore full service.
Aug 16, 2026 - 20:23 EDT
Impact: Messages may remain in your outbox with a "sending" status for longer than usual, or they may fail to deliver entirely.
We are actively working with our partner to restore full service.
Aug 16, 2026 - 20:23 EDT
Investigating - We are currently investigating an issue that is causing SMS messages to stall in the outbox. Our engineering team is actively investigating this matter to identify the root cause. Further updates will be provided as soon as more information becomes available.
Aug 16, 2026 - 18:03 EDT
Aug 16, 2026 - 18:03 EDT
Monitoring - We are observing improved performance and will continue to closely monitor.
Aug 14, 2026 - 11:41 EDT
Aug 14, 2026 - 11:41 EDT
Investigating - Our team is investigating reports of performance/availability problems on your website. We will provide additional information as soon as possible.
Aug 14, 2026 - 11:17 EDT
Aug 14, 2026 - 11:17 EDT
Communication Tools
Degraded Performance
Connect
Degraded Performance
Mass Notifications
Operational
Messages XR Enterprise
Operational
Messages XR
Operational
School Websites
Operational
Composer US East
Operational
Composer US Central
Operational
Composer US West
Operational
Composer UK
Operational
Composer Asia
Operational
Web Community Manager
Operational
Enrollment Management System
Operational
Additional Components
Operational
Finalsite Support (Phone Support and Tickets)
Operational
Ask AI
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance