All Systems Operational

Communication Tools Operational
Connect Operational
Mass Notifications Operational
Messages XR Enterprise Operational
Messages XR Operational
School Websites Operational
Composer US East Operational
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
Web Community Manager Operational
Enrollment Management System Operational
Additional Components Operational
Finalsite Support (Phone Support and Tickets) Operational
Ask AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Composer Maintenance Jun 10, 2026 03:00-07:00 EDT

We will be performing routine maintenance and upgrades to our services in the Composer West region on Wednesday, June 10th, 2026, beginning at 3:00 AM ET until 7:00 AM ET (UTC-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Posted on Jun 05, 2026 - 12:34 EDT

Composer Maintenance Jun 11, 2026 01:00-06:00 EDT

We will be performing routine maintenance and upgrades to our services in the Composer East region on Thursday, June 11th, 2026, beginning at 1:00 AM ET until 6:00 AM ET (UTC-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Posted on Jun 05, 2026 - 12:36 EDT

Composer Maintenance Jun 11, 2026 03:00-07:00 EDT

We will be performing routine maintenance and upgrades to our services in the Composer Central region on Thursday, June 11th, 2026, beginning at 3:00 AM ET until 7:00 AM ET (UTC-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Posted on Jun 05, 2026 - 12:34 EDT

Composer Maintenance Jun 11, 2026 13:00-16:00 EDT

We will be performing routine maintenance and upgrades to our services in the Composer Asia region on Thursday, June 11th, 2026, beginning at 1:00 PM ET until 4:00 PM ET (UTC-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Posted on Jun 09, 2026 - 13:08 EDT
Jun 9, 2026
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 15:00 EDT
Scheduled - We will be performing routine maintenance and upgrades to our services in the Composer Europe region on Tuesday, June 9th, 2026, beginning at 3:00 PM ET until 5:00 PM ET (UTC-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Jun 5, 12:32 EDT
Jun 8, 2026
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 13:00 EDT
Scheduled - We will be performing routine maintenance and upgrades to our services in the Composer Asia region on Monday, June 8th, 2026, beginning at 1:00 PM ET until 4:00 PM ET (UTC-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Jun 5, 12:31 EDT
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
Connect System Outage
Resolved - After extensive monitoring, we have confirmed that the system is running as expected.
Jun 5, 14:36 EDT
Monitoring - A fix has been implemented and our team is monitoring the results to ensure all functionality is working as expected.
Jun 5, 07:27 EDT
Update - Access to the application has been restored, but we are continuing to address residual issues involving UI performance, Email, and SMS sending. We are actively working to restore full functionality and will provide further updates here as soon as we have them.
Jun 4, 20:13 EDT
Identified - We've identified the issue and are working to restore service.
Jun 4, 16:58 EDT
Update - Our engineering team is continuing to actively investigate the root cause of the 504 Gateway Timeout errors preventing access to the platform. We are treating this issue with the highest priority and are working diligently to resolve it as quickly as possible.

We will provide regular progress updates on this page as the investigation continues.

If you have an urgent message that cannot wait until the system is fully restored, we have an alternative platform available to send it on your behalf.

To initiate this, the request must come directly from an Account Admin (Super User Top)

Please contact our support team with the following:

-Message Details: Provide the exact message content and your desired delivery channels (SMS, Email, etc.).

-Recipient File: Email us a file containing the recipient addresses (phone/SMS numbers or email addresses).

-Data Security: For your security, please send this file as a password-protected .zip file.

-File Password: Provide the password for the .zip file to our support team by phone so we can securely access it and queue your message.


Thank you for your continued patience and understanding while we work through this.
Jun 4, 14:40 EDT
Investigating - We are currently experiencing a 504 Gateway Timeout error, which is preventing some users from accessing the site. Our engineering team is actively investigating the root cause. We sincerely apologize for the disruption and will provide another update as soon as we have more information.
Jun 4, 13:11 EDT
Jun 4, 2026
Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

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