Monitoring - A fix was deployed overnight, and as of 7:00 AM CST, all affected sites have been updated to the latest version. We are continuing to monitor performance. If you continue to experience issues, please contact Support. Thank you for your patience.
Feb 11, 2026 - 08:34 EST
Identified - The root cause of this issue has been identified, and our team is working to implement a fix. We will provide additional updates as soon as possible.
Feb 10, 2026 - 14:35 EST
Investigating - We are aware of an issue preventing images from displaying as expected on Composer websites, impacting a subset of US Central clients. We are working to resolve this issue and will provide additional updates as soon as possible.
Feb 10, 2026 - 10:08 EST
Communication Tools Operational
Connect Operational
Mass Notifications Operational
Messages XR Enterprise Operational
Messages XR Operational
School Websites Operational
Composer US East Operational
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
Web Community Manager Operational
Enrollment Management System Operational
Additional Components Operational
Finalsite Support (Phone Support and Tickets) Operational
Ask AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Composer Maintenance Feb 12, 2026 02:00-03:00 EST

We will be performing routine maintenance and upgrades to our messaging infrastructure in the Composer West region on Thursday, February 12th, from 2:00AM EST until 3:00AM EST (UTC-5). While we’ve timed this for off-peak hours to reduce impact, outbound email sends via Message/XR will be temporarily unavailable. Please defer any scheduled sends until the maintenance window has closed. Thank you for your understanding as we perform these necessary updates.
Posted on Feb 09, 2026 - 15:34 EST

Composer Maintenance Feb 12, 2026 02:00-03:00 EST

We will be performing routine maintenance and upgrades to our messaging infrastructure in the Composer East region on Thursday, February 12th, beginning at 2:00AM EST until 3:00AM EST (UTC-5). While we’ve timed this for off-peak hours to reduce impact, outbound email sends via Message/XR will be temporarily unavailable. Please defer any scheduled sends until the maintenance window has closed. Thank you for your understanding as we perform these necessary routine updates.
Posted on Feb 09, 2026 - 15:35 EST

Composer Maintenance Feb 12, 2026 15:00-16:00 EST

We will be performing routine maintenance and upgrades to our messaging infrastructure in the Composer UK region on Thursday, February 12th, from 3:00PM EST until 4:00PM EST (UTC-5). While we’ve timed this for off-peak hours to reduce impact, outbound email sends via Message/XR will be temporarily unavailable. Please defer any scheduled sends until the maintenance window has closed. Thank you for your understanding as we perform these necessary updates.
Posted on Feb 09, 2026 - 15:29 EST

Composer Maintenance Feb 12, 2026 15:00-16:00 EST

We will be performing routine maintenance and upgrades to our messaging infrastructure in the Composer Asia region on Thursday, February 12th, from 3:00PM EST until 4:00PM EST (UTC-5). While we’ve timed this for off-peak hours to reduce impact, outbound email sends via Message/XR will be temporarily unavailable. Please defer any scheduled sends until the maintenance window has closed. Thank you for your understanding as we perform these necessary updates.
Posted on Feb 09, 2026 - 15:27 EST
Feb 11, 2026
Completed - The scheduled maintenance has been completed.
Feb 11, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 02:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our messaging infrastructure in the Composer Central region on Wednesday, February 11th, from 2:00AM EST until 3:00AM EST (UTC-5). While we’ve timed this for off-peak hours to reduce impact, outbound email sends via Message/XR will be temporarily unavailable. Please defer any scheduled sends until the maintenance window has closed. Thank you for your understanding as we perform these necessary routine updates.
Feb 9, 15:36 EST
Feb 10, 2026
Completed - The scheduled maintenance has been completed.
Feb 10, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 01:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the US East region on February 10, 2026 beginning at 1AM ET until 6AM ET (GMT-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Feb 3, 14:26 EST
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Completed - The scheduled maintenance has been completed.
Feb 5, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 02:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the US Central region on February 5, 2026 beginning at 2AM ET until 6AM ET (GMT-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Feb 3, 14:24 EST
Feb 4, 2026
Completed - The scheduled maintenance has been completed.
Feb 4, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 02:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the US West region on February 4, 2026 beginning at 2AM ET until 6AM ET (GMT-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Feb 3, 14:23 EST
Feb 3, 2026
Completed - The scheduled maintenance has been completed.
Feb 3, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 15:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Europe region on February 3, 2026 beginning at 3 PM EST until 7PM EST (GMT-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Feb 2, 10:31 EST
Feb 2, 2026
Completed - The scheduled maintenance has been completed.
Feb 2, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 13:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Asia region on February 2, 2026 beginning at 1 PM EST until 5PM EST (GMT-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Jan 30, 12:23 EST
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Completed - The scheduled maintenance has been completed.
Jan 29, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 13:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our services in the Composer Asia region on Thursday, January 29th beginning at 1:00PM ET until 4:00PM ET (UTC-4). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Jan 29, 09:41 EST
Completed - The scheduled maintenance has been completed.
Jan 29, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 00:00 EST
Scheduled - Maintenance Notice: One of our third-party service providers is performing maintenance on January 28 between 12:00 AM and 8:00 AM ET. During this window, you may experience delays or degraded performance with SMS messaging. We appreciate your patience as our partners work to improve their systems.
Jan 27, 16:12 EST
Completed - The scheduled maintenance has been completed.
Jan 29, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 01:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our services in the Composer Asia region on Thursday, January 29th beginning at 1:00AM ET until 4:00AM ET (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Jan 27, 16:09 EST
Jan 28, 2026
Completed - The scheduled maintenance has been completed.
Jan 28, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 00:00 EST
Scheduled - Maintenance Notice: One of our third-party service providers is performing maintenance on January 28 between 12:00 AM and 8:00 AM ET. During this window, you may experience delays or degraded performance with SMS messaging. We appreciate your patience as our partners work to improve their systems.
Jan 27, 16:11 EST