Finalsite Status

All Systems Operational

Communication Tools Operational

Connect Operational

Mass Notifications Operational

Messages XRE Operational

Messages XR Operational

School Websites Operational

Composer US East Operational

Composer US Central Operational

Composer US West Operational

Composer UK Operational

Composer Asia Operational

Web Community Manager Operational

Enrollment Management System Operational

Additional Components Operational

Finalsite Support (Phone Support and Tickets) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 24, 2025

Mass Notifications 10.56 Release

Completed - The scheduled maintenance has been completed.
Apr 24, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 01:00 EDT

Scheduled - We wish to announce our next Community Engagement 10.56 release for Mass Notifications and Teacher Communication. This release will continue to expand on the back-end improvements we have made, while also addressing an issue with the mobile app.

Our releases are staggered amongst our servers, and they are scheduled from April 24th to May 5th 2025. The maintenance window will be from 1:00 AM to 4:00 AM ET on these dates. During this window, you may experience intermittent connectivity issues.

For details on this release, please see our release notes here: https://www.finalsite.com/blog/release-notes-ce/ce-p/~board/community-engagement-release-notes/post/mass-notifications-1056-release-4-24-25
Apr 23, 11:22 EDT

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

Degraded Performance Issue

Resolved - The issue has been resolved, and Connect is now performing as expected. If you still encounter an issue with the UI loading for Connect, please clear your cache and try again. If you continue to have issues, do not hesitate to reach out to our Support team.
Apr 16, 14:27 EDT

Monitoring - A fix has been implemented and our team is monitoring the results.
Apr 16, 13:55 EDT

Investigating - Our team is investigating reports of slowness and access problems on Connect. We will provide additional information as soon as possible.
Apr 16, 13:44 EDT

Apr 15, 2025

Website Access Issues

Resolved - This incident has been resolved. We apologize for any disruption this may have caused. Please reach out to our Support Team with any additional questions or concerns.
Apr 15, 14:27 EDT

Investigating - We are currently investigating issues with one of our servers in the US Central region. Some users may have trouble logging in or accessing certain data. We are working to analyze and mitigate this problem.
Apr 15, 13:29 EDT

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.