All Systems Operational

Communication Tools Operational
Connect Operational
Mass Notifications Operational
Messages XR Enterprise Operational
Messages XR Operational
School Websites Operational
Composer US East Operational
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
Web Community Manager Operational
Enrollment Management System Operational
Additional Components Operational
Finalsite Support (Phone Support and Tickets) Operational
Ask AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Composer Maintenance Feb 17, 2026 15:00-16:00 EST

We will be performing routine maintenance and upgrades to our messaging infrastructure in the Composer UK region on Tuesday, February 17th, from 3:00PM EST until 4:00PM EST (UTC-5). While we’ve timed this for off-peak hours to reduce impact, outbound email sends via Message/XR will be temporarily unavailable. Please defer any scheduled sends until the maintenance window has closed. Thank you for your understanding as we perform these necessary updates.
Posted on Feb 12, 2026 - 12:05 EST

Composer Maintenance Feb 17, 2026 15:00-16:00 EST

We will be performing routine maintenance and upgrades to our messaging infrastructure in the Composer Asia region on Tuesday, February 17th, from 3:00PM EST until 4:00PM EST (UTC-5). While we’ve timed this for off-peak hours to reduce impact, outbound email sends via Message/XR will be temporarily unavailable. Please defer any scheduled sends until the maintenance window has closed. Thank you for your understanding as we perform these necessary updates.
Posted on Feb 12, 2026 - 12:05 EST
Feb 14, 2026

No incidents reported today.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Messages/XR: Sending Delays for US East
Resolved - This issue, which caused sending delays impacting a subset of clients in the US East hosting region, has been resolved.
Feb 12, 16:36 EST
Monitoring - We are seeing message sends process as expected at this time. Our team is continuing to monitor.
Feb 12, 13:57 EST
Identified - The issue causing the message delivery delays for US East clients has been identified. We will provide an additional update as soon as possible.
Feb 12, 12:40 EST
Investigating - Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US East hosting region. We are working to address this issue and will provide additional updates as soon as possible.
Feb 12, 09:03 EST
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Feb 12, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 02:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our messaging infrastructure in the Composer West region on Thursday, February 12th, from 2:00AM EST until 3:00AM EST (UTC-5). While we’ve timed this for off-peak hours to reduce impact, outbound email sends via Message/XR will be temporarily unavailable. Please defer any scheduled sends until the maintenance window has closed. Thank you for your understanding as we perform these necessary updates.
Feb 9, 15:34 EST
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Feb 12, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 02:01 EST
Scheduled - We will be performing routine maintenance and upgrades to our messaging infrastructure in the Composer East region on Thursday, February 12th, beginning at 2:00AM EST until 3:00AM EST (UTC-5). While we’ve timed this for off-peak hours to reduce impact, outbound email sends via Message/XR will be temporarily unavailable. Please defer any scheduled sends until the maintenance window has closed. Thank you for your understanding as we perform these necessary routine updates.
Feb 9, 15:35 EST
Feb 11, 2026
US Central - Composer Display Issues
Resolved - This issue has been resolved.
Feb 11, 18:28 EST
Monitoring - A fix was deployed overnight, and as of 7:00 AM CST, all affected sites have been updated to the latest version. We are continuing to monitor performance. If you continue to experience issues, please contact Support. Thank you for your patience.
Feb 11, 08:34 EST
Identified - The root cause of this issue has been identified, and our team is working to implement a fix. We will provide additional updates as soon as possible.
Feb 10, 14:35 EST
Investigating - We are aware of an issue preventing images from displaying as expected on Composer websites, impacting a subset of US Central clients. We are working to resolve this issue and will provide additional updates as soon as possible.
Feb 10, 10:08 EST
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Feb 11, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 02:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our messaging infrastructure in the Composer Central region on Wednesday, February 11th, from 2:00AM EST until 3:00AM EST (UTC-5). While we’ve timed this for off-peak hours to reduce impact, outbound email sends via Message/XR will be temporarily unavailable. Please defer any scheduled sends until the maintenance window has closed. Thank you for your understanding as we perform these necessary routine updates.
Feb 9, 15:36 EST
Feb 10, 2026
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 01:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the US East region on February 10, 2026 beginning at 1AM ET until 6AM ET (GMT-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Feb 3, 14:26 EST
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Feb 5, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 02:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the US Central region on February 5, 2026 beginning at 2AM ET until 6AM ET (GMT-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Feb 3, 14:24 EST
Feb 4, 2026
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Feb 4, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 02:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the US West region on February 4, 2026 beginning at 2AM ET until 6AM ET (GMT-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Feb 3, 14:23 EST
Feb 3, 2026
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Feb 3, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 15:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Europe region on February 3, 2026 beginning at 3 PM EST until 7PM EST (GMT-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Feb 2, 10:31 EST
Feb 2, 2026
Composer Maintenance
Completed - The scheduled maintenance has been completed.
Feb 2, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 13:00 EST
Scheduled - We will be performing routine maintenance and upgrades to our servers in the Asia region on February 2, 2026 beginning at 1 PM EST until 5PM EST (GMT-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Jan 30, 12:23 EST
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

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