Finalsite Status

All Systems Operational

Community Engagement Products (formerly Blackboard K12) Operational

Connect Operational

Mass Notifications Operational

Web Community Manager Operational

Reach Operational

Composer CMS (Content Management System) Operational

Composer US East Operational

Composer US Central Operational

Composer US West Operational

Composer UK Operational

Composer Asia Operational

SchoolAdmin (Enrollment Management System) Operational

Additional Components Operational

Finalsite Support (Phone Support and Tickets) Operational

Messages & eNotify Editor Operational

Finalsite Store Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Composer Maintenance Dec 10, 2024 04:00-06:00 EST

We will be performing routine maintenance and upgrades to our servers in the Composer Central region on Tuesday, December, 10th beginning at 4:00AM EST until 6:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Posted on Nov 29, 2024 - 11:07 EST

Composer Maintenance Dec 11, 2024 02:00-04:00 EST

We will be performing routine maintenance and upgrades to our servers in the Composer East region on Wednesday, December, 11th beginning at 2:00AM EST until 4:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Posted on Nov 29, 2024 - 11:09 EST

Composer Maintenance Dec 12, 2024 02:00-04:00 EST

We will be performing routine maintenance and upgrades to our servers in the Composer East region on Thursday, December, 12th beginning at 2:00AM EST until 4:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Posted on Nov 29, 2024 - 11:11 EST

10.53.1 Mass Notifications Release Dec 19, 2024 01:00-04:00 EST

We wish to announce our next Community Engagement 10.53.1 release for Mass Notifications and Teacher Communication. This release will continue to expand on the back-end improvements we have made, while also addressing an issue with the mobile app.

Our releases are staggered amongst our servers, and they are scheduled from December 9th to December 19th. The maintenance window will be from 1:00 AM to 4:00 AM ET on these dates. During this window, you may experience intermittent connectivity issues.

Catch up on the latest releases & enhancements in Finalsite's digital strategies with our software update blog. Explore bug fixes, new features & more!
https://www.finalsite.com/blog/release-notes#fs-panel-165817
Posted on Dec 05, 2024 - 11:52 EST

Past Incidents

Dec 9, 2024

Composer Maintenance

Completed - The scheduled maintenance has been completed.
Dec 9, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 04:00 EST

Scheduled - We will be performing routine maintenance and upgrades to our servers in the Composer West region on Monday, December, 9th beginning at 4:00AM EST until 6:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Nov 29, 11:04 EST

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

Composer Maintenance

Completed - The scheduled maintenance has been completed.
Dec 5, 17:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 15:00 EST

Scheduled - We will be performing routine maintenance and upgrades to our servers in the Composer UK region on Thursday, December, 5th beginning at 3:00PM EST until 5:00PM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Nov 29, 10:57 EST

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

Composer Maintenance

Completed - The scheduled maintenance has been completed.
Dec 2, 10:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 09:00 EST

Scheduled - We will be performing routine maintenance and upgrades to our servers in the Composer Asia region on Monday, December, 2nd beginning at 9:00AM EST until 11:00AM EST (UTC-5). There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Nov 29, 10:54 EST

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

10.53 Mass Notification Release

Completed - The scheduled maintenance has been completed.
Nov 27, 04:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 01:00 EST

Scheduled - We wish to announce our next Community Engagement 10.53 release for Mass Notifications, and Teacher Communication. This release will further expand on planned back-end improvements.

Our releases are staggered amongst our servers, and they are scheduled for November 18th, 25th, and 27th. The maintenance window will be from 1:00am to 4:00am ET on these dates. During this window, you may experience intermittent connectivity issues.
Nov 14, 08:30 EST

Nov 26, 2024

No incidents reported.

Nov 25, 2024

Finalsite Enrollment Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 25, 23:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 22:00 EST

Scheduled - We will be undergoing scheduled maintenance, during this time Finalsite Enrollment will be unavailable.
Nov 19, 13:06 EST