All Systems Operational
Community Engagement Products (formerly Blackboard K12) Operational
Connect Operational
Mass Notifications
Operational
Web Community Manager
Operational
Reach Operational
Composer CMS (Content Management System)
Operational
Composer US East Operational
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
SchoolAdmin (Enrollment Management System)
Operational
Additional Components Operational
Google Cloud Platform (Hosting) Operational
Cloudflare Services (Network and Routing) Operational
Mailgun Services (Email Delivery) Operational
Cloudinary Services (Image and Media Delivery Network) Operational
Finalsite Support (Phone Support and Tickets) Operational
Messages & eNotify Editor Operational
Finalsite Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 4, 2023

No incidents reported today.

Oct 3, 2023

No incidents reported.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023
Resolved - This issue is now resolved, and the search function is working as intended.
Sep 29, 19:54 EDT
Investigating - Our development team has identified an issue that is causing our Account Search and Recipient Search function to show zero resolves for a subset of clients. Recipients can still be selected by choosing from a list (such as all parents and all students) or uploading a file. We are working to resolve this as quickly as possible.
Sep 29, 18:35 EDT
Completed - The scheduled maintenance has been completed.
Sep 29, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 05:00 EDT
Scheduled - Web Community Manager conducted maintenance to release a product update to a portion of our user base early on Thursday, 9/28. This maintenance concluded around 7AM ET, and should not have caused disruption to users. The release will repeat on 9/29, during the same time frame, for the remainder of the user base.
Sep 28, 09:50 EDT
Completed - The scheduled maintenance has been completed.
Sep 29, 04:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 01:00 EDT
Scheduled - We are excited to announce our next release for Reach 1.16. Our releases are staggered amongst our servers, and they are scheduled for September 27th, 28th, and 29th. The maintenance window will be from 1:00am to 4:00 am ET on these dates. During this window, you may experience intermittent connectivity issues.

Catch up on the latest releases & enhancements in Finalsite's digital strategies with our software update blog. Explore bug fixes, new features & more! https://www.finalsite.com/blog/release-notes-ce.

Sep 27, 15:29 EDT
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Completed - The scheduled maintenance has been completed.
Sep 20, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 02:01 EDT
Scheduled - Web Community Manager is conducting maintenance to release a product update to a portion of our user base early on Wednesday 9/20. This maintenance should conclude around 7 or 8 AM Eastern Time, and should not cause disruption to users.
Sep 19, 17:42 EDT