All Systems Operational
Community Engagement Products (formerly Blackboard K12) Operational
Connect Operational
Mass Notifications ? Operational
Web Community Manager ? Operational
Reach Operational
Composer CMS (Content Management System) ? Operational
Composer US East Operational
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
SchoolAdmin (Enrollment Management System) ? Operational
Additional Components Operational
Finalsite Support (Phone Support and Tickets) Operational
Messages & eNotify Editor Operational
Finalsite Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 23, 2024

No incidents reported today.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024
Resolved - This issue is now resolved.
Feb 19, 15:22 EST
Investigating - For a subset of clients, our team has identified an issue causing datalink to produce an error which is preventing Demographic and Attendance file transfers.

(The error produced by Datalink is: Problem establishing SCP connection to host: Key exchange failed. Requested service is not implemented.)

If you are affected by this, there is a workaround that you can use if you wish to upload and process your files while we address this issue. You can use a file transfer program to move your files to your usual SFTP location. If you are affected by this error and have questions about this workaround, please contact our Support team.

We are working to correct this as quickly as possible.

Feb 19, 11:48 EST
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024
Resolved - Finalsite will be performing a system upgrade to Mass Notifications over the next three weekends. Please click the link below to read our Support Bulletin for more details:
https://cesupport.finalsite.com/hc/en-us/articles/24098818214541-Mass-Notification-System-Upgrade

Feb 13, 17:06 EST
Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.