Degraded Performance Issue
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 2026 - 15:30 EDT
Investigating - Our team is investigating reports of performance/availability problems on your website. We will provide additional information as soon as possible.
Oct 21, 2026 - 15:02 EDT
Communication Tools Operational
Connect Operational
Mass Notifications Operational
Messages XR Enterprise Operational
Messages XR Operational
Two-way Messaging (Chat) Operational
School Websites Operational
Composer US East Operational
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
Web Community Manager Operational
Enrollment Management System Operational
Additional Components Operational
Finalsite Support (Phone Support and Tickets) Operational
Ask AI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 21, 2026

Unresolved incident: Degraded Performance Issue.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Scheduled Maintenance: Messages & Messages XR Notifications Services
Completed - The scheduled maintenance has been completed.
Oct 19, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 18:00 EDT
Scheduled - We will perform routine maintenance and updates to our Notifications Services features for Messages and Messages XR. This affects clients in the US East region on October 19th, 2026, starting at 6 PM Eastern. There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Oct 19, 16:22 EDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Scheduled Maintenance: Messages & Messages XR Notifications Services
Completed - The scheduled maintenance has been completed.
Oct 15, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 17:00 EDT
Scheduled - We will perform routine maintenance and updates to our Notifications Services features for Messages and Messages XR. This affects clients in the US West region on October 15th, 2026, starting at 5 PM Eastern. There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Oct 15, 17:00 EDT
Connect Release 5.22.59
Completed - The scheduled maintenance has been completed.
Oct 15, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 00:00 EDT
Scheduled - We will be performing maintenance on our servers on Thursday, October 15, starting at 12:00 AM Eastern. The system may slow momentarily during this time, but it will remain available throughout the maintenance window.

We appreciate your patience as we deploy this release.
Oct 14, 17:18 EDT

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Scheduled Maintenance: Messages & Messages XR Notifications Services
Completed - The scheduled maintenance has been completed.
Oct 13, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 15:00 EDT
Scheduled - We will perform routine maintenance and updates to our Notifications Services features for Messages and Messages XR. This affects clients in the US Central region on October 13th, 2026, starting at 3 PM Eastern. There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Oct 13, 14:19 EDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Scheduled Maintenance: Messages & Messages XR Notifications Services
Completed - The scheduled maintenance has been completed.
Oct 8, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 15:00 EDT
Scheduled - We will perform routine maintenance and updates to our Notifications Services features for Messages and Messages XR. This affects clients in the Europe and Asia regions on October 8th, 2026, starting at 3 PM Eastern. There may be potential for momentary downtime during this window. We apologize for any inconvenience.
Oct 8, 13:13 EDT

Oct 7, 2026

No incidents reported.

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