Mass Notifications: Site not loading for some clients

Incident Report for Finalsite

Resolved

The system is functioning as expected.

Posted Sep 19, 2024 - 19:16 EDT

Identified

For a small subset of clients, the Mass Notification site may not load and they may encounter an error message. Our technical teams are engaged and are working to resolve this issue. If you have a critical message that you need to send, and you cannot reach your site, please contact Support.

Posted Sep 19, 2024 - 15:26 EDT

This incident affected: Community Engagement Products (formerly Blackboard K12) (Mass Notifications).