Attendance and Demographics Not Running for a Small Subset of Connect Clients

Incident Report for Finalsite

Resolved

This issue has been resolved.

Posted May 29, 2024 - 11:35 EDT

Investigating

Attendance and demographics are not processing/sending as expected for a small subset of Connect clients. Our engineers are working to resolve the issue. If your attendance has not sent, please reach out to Connect Support and we will assist you in ensuring your attendance is sent

Posted May 29, 2024 - 10:58 EDT

This incident affected: Community Engagement Products (formerly Blackboard K12) (Connect).