Web Community Manager: Login & Performance Issues

Incident Report for Finalsite

Resolved

This incident has been resolved.

Posted Jun 06, 2025 - 17:01 EDT

Monitoring

A fix has been implemented for this issue, and we are seeing logins and site performance operating as expected. Thank you for your patience. If you see any residual issues please contact WCM Support.

Posted Jun 06, 2025 - 15:02 EDT

Identified

The root issue has been identified, and we are working to roll out a fix to all affected websites. We will provide an additional update as soon as possible.

Posted Jun 06, 2025 - 13:33 EDT

Investigating

We are currently investigating an issue with admin logins and elevated 504 gateway errors, impacting a subset of Web Community Manager websites. We will provide additional updates as soon as possible.

Posted Jun 06, 2025 - 11:23 EDT

This incident affected: School Websites (Web Community Manager).