Mass Notifications - 504 Gateway Time-out Error

Incident Report for Finalsite

Resolved

Our development team has identified and resolved the issue causing a subset of clients to experience slowness and 504 Gateway Timeout errors when accessing the site.

We appreciate your patience as we worked to resolve the issue.
Posted Feb 20, 2025 - 14:38 EST

Investigating

A subset of clients are experiencing a 504 Gateway Timeout Error. Our engineers are working towards a solution.

If you need to get out an emergency message and you can not do so at this time, please reach out to our Support team and we will assist in getting that message out.
Posted Feb 20, 2025 - 13:22 EST
This incident affected: Communication Tools (Mass Notifications).