Connect - Degraded SMS Sending

Incident Report for Finalsite

Resolved

This incident has been resolved.
Posted Feb 20, 2026 - 09:21 EST

Update

We are continuing to monitor for any further issues.
Posted Feb 19, 2026 - 17:20 EST

Update

SMS Message sending remains stable. Our team will continue to closely monitor the situation.
Posted Feb 19, 2026 - 16:53 EST

Monitoring

We are seeing performance return to normal and will continue to closely monitor the situation.
Posted Feb 19, 2026 - 13:29 EST

Investigating

Our team is investigating SMS sending delays and degraded performance.
Posted Feb 19, 2026 - 12:24 EST
This incident affected: Communication Tools (Connect).
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