Attendance and Demographics Not Running for a Small Subset of Clients

Incident Report for Finalsite

Resolved

From approximately 8:30am ET until 9:30am ET, attendance and demographics were not processing/sending as expected. Our engineering team resolved this issue, which resulted in a delay in sending of those items. A small number of these messages/files may not have been sent/processed. If your attendance has not sent, please reach out to Connect Support and we will assist you in ensuring your attendance is sent. We apologize for any inconvenience.

Posted Aug 28, 2024 - 09:54 EDT

This incident affected: Community Engagement Products (formerly Blackboard K12) (Connect).