Messages Sending Lists Issue

Incident Report for Finalsite

Resolved

This incident has been resolved.

Posted Sep 05, 2024 - 17:06 EDT

Monitoring

A fix has been implemented and we are monitoring results.

Posted Sep 04, 2024 - 15:38 EDT

Investigating

We are currently investigating an issue affecting the recipient lists in Messages, where some intended groups/recipients may not be included. Please verify your lists before sending and re-add any missing groups/recipients. For assistance, contact our Support team. We will provide an update soon.

Posted Sep 04, 2024 - 08:46 EDT

This incident affected: Composer CMS (Content Management System) (Composer US West, Composer Asia) and Additional Components (Messages & eNotify Editor).