Mass Notifications and Messages XR-Enterprise: Phone Messaging Delayed (Resolved)

Incident Report for Finalsite

Resolved

This status is to inform you of an incident that is now resolved.

Earlier today, an issue was encountered where some phone messages were not sent, categorized as "Not Completed" in Message Tracking. This issue has now been resolved, and messages have been sent.

If your local blackout time began before this issue was resolved (estimated time of resolution: 9:45pm ET), delivery will be delayed until messaging can recommence at the end of your designated blackout time.

Posted Sep 07, 2025 - 22:05 EDT

This incident affected: Communication Tools (Mass Notifications, Messages XR Enterprise).