Attendance and Demographics Not Running for a Small Subset of Clients

Incident Report for Finalsite

Resolved

This issue is resolved and processing is back to normal

Posted May 24, 2024 - 16:25 EDT

Investigating

For a small subset of clients, attendance and demographics are not processing/sending as expected. Our engineers are working to resolve this issue. If you find that your attendance has not sent, please reach out to Support and we will assist you in ensuring your attendance is sent

Posted May 24, 2024 - 12:55 EDT

This incident affected: Community Engagement Products (formerly Blackboard K12) (Mass Notifications).